12 sites
Global Ecom Migration
Migrated 12 international e-commerce sites to AWS, GameStop's first public cloud initiative, so the business could scale automatically during peak sales events.
Executive Technology Leader
Justin Newcom
Head of CPG Solutions Architecture at Amazon Web Services (AWS)
CIO · CTO · Digital Transformation Executive
A global technology leader who has built highly skilled, adaptive teams across three continents, driving innovation, revenue growth, and efficiency across the business.
Dallas-Fort Worth, Texas
About
Over 25 years of building technology
organizations that perform.
Justin Newcom has spent more than 25 years leading global technology organizations, with a track record of cutting costs while growing revenue. He builds strong teams by pairing careful planning with practical, business-first execution.
He's worked across global retail, consumer packaged goods, and enterprise cloud, usually brought in to fix how a team operates without losing sight of the customer. He currently serves as a Head of CPG Solutions Architecture at Amazon Web Services, where he advises some of the largest retail and CPG companies in the world on cloud strategy and digital transformation.
Career Highlights
Outcomes, not just titles.
$50M+
Global IT leadership at scale
Led global IT with 10 direct reports and 200+ employees across the organization, managing a $50M+ budget covering ERP, infrastructure, and cloud strategy as VP & CIO at Omnitracs (2018–2021).
$1B
Enterprise transformation
Served as CIO at EB Games Australia, leading IT digital transformation for a $1B enterprise (2011–2014).
1.8M+
International loyalty program
Launched GameStop's first international customer loyalty program in Australia/New Zealand. It grew to 1.8M+ members, about 10% of Australia's population, within the first year.
86% faster
Standardized retail network
Designed a standardized retail broadband network via competitive RFP, improving connectivity speed by 86% and saving $1.7M.
2x revenue
Asia-Pacific eCommerce growth
Led infrastructure and development for Asia-Pacific eCommerce platforms, growing revenue from $50M to $100M, a 100% increase.
70% fewer outages
Availability & cost transformation
At Omnitracs, automated incident response cut outages by 70%, improving uptime and customer satisfaction. He also consolidated vendor management from 500 down to 100 vendors, saving 10% year over year for three straight years.
Experience
Career timeline.
-
Aug 2021 — Present
Head of CPG Solutions Architecture
Amazon Web Services (AWS)
-
Sep 2018 — Aug 2021
Vice President & CIO, Global Information Technology
Omnitracs (Vista Equity Partners)
-
June 2014 — Sep 2018
Sr. Director, Global Cloud
GameStop Corporation
-
Jan 2011 — Jun 2014
Chief Information Technology Officer
EB Games Australia
-
2010 — 2011
Director, IT Engineering & Data Center Operations
GameStop
-
2007 — 2010
Sr. Manager, IT Operations
GameStop
-
2006 — 2007
Business Continuity Manager
RadioShack
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1999 — 2006
Manager, Operations Center
RadioShack
Expertise
Focus areas.
- Digital Transformation
- Cloud Strategy & AWS
- Executive Leadership
- M&A / Business Continuity
- Global IT Operations
- Cost Optimization
- eCommerce Platforms
Elsewhere
Find Justin online.
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Get in Touch
Let's talk technology strategy.
Open to conversations on cloud strategy, digital transformation, and executive technology leadership.
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